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April 24th, 2015 18:00

Alienware m14x 2000-0142 hard drive replacement and installation

​Hi there, ​
​just recently had my Alienware M14x windows 7 operating system​
​(its three years old and out of warranty)​
​crash out on me. I managed to perform the diagnostic before it went completely ​
ka-put, and receieved the 2000-0142 code and found out i have to replace the HDD.​

​The questions i have are,​

​what hard drive disc would work for me?(part number PCJG4, desc. HARD DRIVE, 500, S2, 7.2, 2.5, 512E, DRU)​
​Is this as simple as opening it up and changing out the hard drive?​
​or would i need to install anything along side it?(like new windows software)​
​and once i remove the other hard drive is it possible to get any of my data off it with an external hard drive setup?​

​thanks for taking a look.​

2K Posts

April 25th, 2015 07:00

Hi sjromp,

The part# PCJG4 is a 500GB HDD from seagate. The Alienware M14x also supports a 640GB, 750GB - these are 7200RPM. There is also a 1TB HDD from Samsung - however this is 5400RPM. The system also supports a 256GB SSD.

Ideally once you replace the hard drive, you need to make a fresh install of the OS as the new hard drives come in raw format.

You could get an external caddy from a local hardware store, mount the old HDD on it, copy whatever data is visible.

Check this link - http://dell.to/1ECb3Xj- download the service manual and see how to replace the HDD.

Let us know if you have any further queries.

2K Posts

April 25th, 2015 07:00

sjromp,

Based on your location, you might get new hard drives with pre-installed OS. If you are in Europe, then you need to make a fresh install yourself.

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